IP Partners has a strong relationship with an Australian raw materials manufacturer and distributer, which sees us provide managed services and undertake project work on an ongoing basis. Initially, this relationship began with the client’s Adelaide office, but has been developed over time, with IP Partners now working with the client on a national scale.
As part of the managed services provided, IP Partners offers second level support, as well as conducting infrastructure maintenance and desktop imaging.
IP Partners has completed a number of projects on behalf of the client, including the handling of mergers and demergers, which has involved combining intricate systems. A key highlight here has been the linking of all national offices to form a single network, a three month project involving project managers, state managers and onsite engineers, which IP Partners executed successfully.
IP Partners engineers visit the South Australian and interstate sites regularly, with the client also having constant access to our local Helpdesk. The client’s network is large and complex, and IP Partners manages both onsite and virtual servers.